Notaries and their safety

according to a survey by the National Notary Association in 2015 there are many notaries threatened but few call the police. Overall, 26 percent of notary survey participants said they’d been in a hostile or dangerous situation during a notarization.
This happened to me this morning:
A customer called me this morning for a GNW needing a paper notarized by her husband at 1st she was going to come with her husband to my office, then she changed here mind and asked for a mobile notary service agreed. I take the address down and drive to her house. I show up and her husband is obviously ill because he can barely move and didn't say much, she shows me the papers and tells me he wants one document notarized even though it doesn't show any notarial working, like an acknowledgment or Jurat. I explained to the wife (who was doing all the talking) that the notary certificate needed to be stapled on to the document. We agreed. He (the man/husband) is getting ready to sign, while I complete the journal and she asks me where should he sign, I reviewed the document with her (reading it out loud) & we get to the part of the signature which showed 2 options, Patient or Representative, she says she needs to sign it because she is the "representative" I asked her if she had a POA (Power of Attorney) or Healthcare Directive ( she had neither) then suddenly she gets heated like upset, because she says that during the conversation she "clearly" told me that she was signing a POA (Power of Attorney) which is what I agreed to #notarize (which is untrue) I told her that the document we were notarizing wasn't a POA but a Physician Orders for Life-Sustaining Treatment (POLST) She said "Never mind I aint paying you" & you need to get out of here! I said "well you still need to pay-me for my trip" She said Naw" I ain't paying you because you didn't do anything" The husband looked upset and told her to pay me but she kept running her mouth (which I couldn't understand) she was so angry . I explained to her that next time she calls a notary to her home to be very clear about what service she needs. I couldn't wait to get out & so I left getting paid gas money 🙁. I was so nervous I almost walked into the closet 😁🤣she slammed it and said "wrong door" She practically threw me out of her house. all she needed to do was kick me in the butt like in the cartoons (😆) . "My stomach was in knots I was so scared" But I was glad nothing serious happened & made it safe back to my office.
As notaries we are unaware of the environment or situation we are about to face when it comes to Mobile Notary assignments, specifically when entering a person's home. The basis of the notarial request is unknown until the meeting . As Notaries we take great risk every time while performing a mobile notary assignment and the outcome is unpredictable.
https://www.nationalnotary.org/…/survey-notaries-threatened…